CompTIA A+ 220-802 Certification Exam Question (41-50)
A technician is using the troubleshooting theory to help resolve a problem that is occurring with a client’s machine. The technician has verified system functionally. Which of the following is the NEXT step in the troubleshooting theory?
A.Identify the problem
B.Establish a plan of action to resolve the problem
C.Test the theory to determine cause
D.Document findings, actions, and outcomes
A client reports that their VoIP phone screen displays duplicate IP address. Which of the following is the FIRST action to try to resolve this problem?
A.Change MAC address settings
B.Call the vendor
C.Try another LAN connection
D.Reboot the phone
After an installation of a video adapter, the screen on a Windows 7 system cannot be seen. Which of the following Windows 7 functions will resolve this?
A user gets an error message that the trust relationship to the domain has been broken. Which of the following can be done to resolve this from the client desktop?
A.Re-join the computer to the domain
B.Reboot the PC as the domain will automatically rebuild the relationship
C.Update the BIOS using the latest version
Which of the following resources is MOST important for accessing remote virtual environments on a client machine?
C.High speed memory
The practice of following an authorized person through an entrance without using a badge to defeat security is called:
Turnstiles and other mantraps will prevent which of the following security threats?
Which of the following encryption standards is found on older wireless devices and provides minimal security?
An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?
D.Printer share name
If a computer does not have an optical drive, which of the following is the MOST efficient method to install an operating system?
A.Emergency Restore CD
C.USB flash drive
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